Introduction
SKYSOFT USA (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information. It applies to everyone who interacts with our company, whether you’re a website visitor, a client, an employee, or a job applicant. As a US-based company located in McLean, Virginia, we adhere to all applicable federal and state privacy regulations. This policy covers all our services, including Digital Transformation, Software Engineering, Data Solutions, and Management Consulting.
Information We Collect
We gather information in a few ways:
- Information You Directly Provide:
– Contact Details: When you reach out to us, request information, register for an event, or engage in a business relationship, we may collect your name, email address, phone number, mailing address, job title, and company name.
– Contact Details: When you reach out to us, request information, register for an event, or engage in a business relationship, we may collect your name, email address, phone number, mailing address, job title, and company name.
– Employee Information: We collect employee information for HR functions, such as payroll, benefits, performance management, and compliance. This includes things like Social Security numbers, contact details, bank information, and performance records.
– Job Application Information: If you apply for a job with us, we collect the information you provide in your resume, cover letter, and during the application process, like your work history, education, and references.
– Communication Records: If you contact us through our website, email, or other means, we may keep records of that communication for business purposes.
- Information Collected Automatically:
– Website Activity: When you visit our website, we automatically collect certain information like your IP address, browser type, operating system, referring website, pages visited, and how long you spend on our website, using cookies and similar technologies.
– Device Details: We may collect information about the device you use to access our website or services, such as the device type, operating system, and unique identifiers.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide the services you request, manage projects, and meet our contractual obligations. This includes services like multi-cloud management, DevOps, cloud migration, cybersecurity, and AI & automation solutions.
- Communication: To respond to your inquiries, provide support, send project updates, and other communications related to our services and business relationship.
- Marketing Communications: To send you marketing materials, company updates, and information about our services, if you have opted to receive them. You can always opt-out of these communications.
- Internal Operations: To manage our day-to-day operations, improve our website and services, analyze trends, and ensure the security of our systems.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- HR and Employment: For HR functions, such as managing payroll and employment lifecycle, and for applicant review.
How We Share Your Information
We may share your information with:
- Trusted Service Providers: We work with third-party providers to support our business operations. These include cloud platforms, IT support, project management tools, email services, and HR management systems. These providers are under contract to keep your information secure and confidential.
- Business Partners: We may share project-related data with our business partners, subcontractors, or other necessary third parties for service delivery. We ensure contractual obligations for data protection.
- Legal and Compliance: We may disclose information to comply with legal requirements, respond to lawful requests, or protect our rights and the rights of others.
- Carriers for Registration We share information with necessary carriers as needed for the purpose of service registrations.
Data Security Practices
We use reasonable and industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
- Physical Security: Securing our office spaces to prevent unauthorized access.
- Technical Security: Implementing firewalls, intrusion detection systems, encryption, and access control measures.
- Administrative Security: Training our employees on data privacy and security best practices.
- Regular Security Audits: Regularly reviewing and testing our security systems to identify vulnerabilities.
Data Retention
We keep your information only as long as needed for the purposes it was collected for and to comply with legal requirements.
Your Rights Regarding Your Information
You have rights regarding your personal data, and they vary based on applicable state and federal laws, including:
- Access: The right to see what personal information we have about you.
- Correction: The right to ask us to correct any inaccurate or incomplete information.
- Deletion: The right to request that we delete your information, subject to certain legal requirements.
- Objection: The right to object to certain uses of your information, such as for marketing.
- Opt-Out: The right to opt-out of data collection through website tracking.
- Withdraw Consent: The right to withdraw consent where we rely on consent to process your data.
To exercise these rights, contact us using the information below.
Mobile Opt-In Disclaimer
We want to be clear: we will not share any mobile opt-in data or information with third parties for marketing purposes. We respect your choices and ensure your data is used only as per this privacy policy.
Policy Updates
We may update this policy periodically. When changes occur, we will post an updated policy on our website with the new effective date. Please review this policy regularly.
How to Reach Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SKYSOFT USA
1765 Greensboro Station, 9th Floor
McLean, VA 22102
+1- 202-299-6940
contracts@skysoftusa.net
By using our website or services, you are agreeing to this Privacy Policy.
