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Customer Experience Management

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With little differentiation between products, delivering superior customer experiences becomes fundamental to business growth. Therefore, customer delight lies at the core of any business model.

At Skysoft Inc. we empower Customer Experience management capabilities of any business enterprise with our deep capabilities on Salesforce and MS Dynamics CRM services. Through a plethora of SaaS accelerators and solutions around call planning, customer engagement, and order capture, we offer businesses the much-needed capability to further their growth.

Salesforce

Skysoft Inc. partners with Salesforce to deliver solutions that help enterprises connect with customers in a meaningful way. Through seamless implementation of Salesforce, we provide a strategic roadmap to help enterprises enhance their sales architecture and sell smarter and faster, connect with different channels and create more engaging markets.

The Salesforce marketing, sales and service cloud allows enterprises to create apps and integrate customer data from any source, improve customer experience by sending personalized customer messages using AI driven chatbots, store and analyze data efficiently. Some of our capabilities include – Salesforce Implementation, Salesforce Architecture and Salesforce Refactoring.